Water Queen

Water Queen

Cancellation Policy for Yacht Cruises 1.1 Cancellations made by the client a. Full Refund: If the charter is cancelled more than 30 days before the scheduled departure date, a full refund of deposit amount will be refunded as Champions credit points. b. Partial Refund: If the charter is cancelled between 15 to 30 days before the scheduled departure date, 50% of the total deposit amount may be retained as a cancellation fee. c. Non-Refundable: If the booking for Charter/Yacht service is cancelled less than 15 days before the scheduled departure date, the full deposit amount will be retained as a cancellation fee. 1.2 Adverse Weather Conditions In the event of inclement weather, the Champions Club reserves the right to cancel or postpone a scheduled charter for the safety and comfort of guests on board. Champions Club will communicated before the departure time and as soon as the authorities issue a report. a. Postponement: If the charter is canceled due to weather conditions, guests can reschedule the trip for the future date when the weather is safe. b. Full Refund: Champions Club will offer full refund of deposit amount if we cancels due to adverse weather conditions and guests is not willing to reschedule it. 1.3 Technical Cancellation: If Champions Club cancels a ride in case of unexpected technical issues, clients will be entitled to reschedule or offer another yacht of equal or better quality or a full refund of their deposit amount. Advance Notice: All cancellation requests must be made in writing and submitted to us via email at [contact email] or through our customer service portal. The date of the cancellation request will be the date we receive your written request.

• Reporting time 20min prior to the departure time of the boat.
• All guest on board need to carry photo Id proof.
• Payment: 50% of the charter fee as advance to confirms booking and Balance 50% of the charter fee and payment for additional services requested to be paid on Jetty 
• The CYC team reserves the right to refuse to carry any person whom it considers unfit to travel
• Knives/sharp instruments/tools/ heavy baggage/firearms and ammunition including toy replicas are prohibited in the passenger’s cabin
• Champions Club management is not liable for any loss or damage